Privacy Policy
Last updated: May 22, 2023
Chef Way (“us”, “we”, or “our”) operates the Chef Way website (the “Service”). This page informs you of our policies regarding the collection, use, and disclosure of Personal Information when you use our Service.
We will not use or share your information with anyone except as described in this Privacy Policy.
We use your Personal Information for providing and improving the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.
1. Information Collection And Use
While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you. Personally identifiable information may include, but is not limited to, your email, first name, last name, phone number, address, billing/shipping information, and payment information such as credit/debit cards or PayPal account details (“Personal Information”).
We use this information to respond to users who fill out the contact form, fulfill orders, and personalize the website experience.
2. Legal Basis for Processing Personal Information (GDPR)
We process Personal Information based on the following legal bases:
Consent: We obtain clear and explicit consent from users before collecting and processing their Personal Information when they contact us through the contact form or place an order.
Contractual necessity: We process users’ Personal Information when necessary for the performance of a contract, such as fulfilling orders placed on our website.
Legitimate interests: We may process users’ Personal Information for our legitimate interests, such as providing a personalized website experience, improving our services, or for analytics purposes, provided that our interests do not override users’ rights and interests.
3. Log Data
We collect information that your browser sends whenever you visit our Service (“Log Data”). This Log Data may include information such as your computer’s Internet Protocol (“IP”) address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
4. Cookies
We use cookies and similar tracking technologies for analytics and advertising purposes. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Service.
5. Service Providers
We may employ third-party companies and individuals to facilitate our Service, to provide the Service on our behalf, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.
We share users’ personal information with Google for analytics and advertising purposes, and with WooCommerce for order fulfillment purposes.
6. Security
The security of your Personal Information is important to us. All traffic is encrypted through HTTPS. However, remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.
7. Access, Update, or Delete Personal Information
You can access, update, or delete your personal information by contacting us via our contact form at https://swv.qsp.mybluehost.me/contact/
8. Retention of Personal Information
We retain users’ personal information indefinitely, unless deletion is requested by the user.
9. Children’s Privacy
Our Service does not have an age restriction and does not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with Personal Information, please contact us. If we discover that a child under 13 has provided us with Personal Information, we will delete such information from our servers immediately.
10. Rights of Data Subjects (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). We aim to take reasonable steps to allow you to access, update, or delete your Personal Information. If you wish to be informed about the Personal Information we hold about you, or if you want it to be removed from our systems, please contact us.
In certain circumstances, you have the following data protection rights:
The right to access, update or delete the information we have on you.
The right of rectification: You have the right to have your information rectified if that information is inaccurate or incomplete.
The right to object: You have the right to object to our processing of your Personal Information.
The right of restriction: You have the right to request that we restrict the processing of your personal information.
The right to data portability: You have the right to be provided with a copy of the information we have on you in a structured, machine-readable, and commonly used format.
The right to withdraw consent: You also have the right to withdraw your consent at any time where we relied on your consent to process your personal information.
The right to lodge a complaint: You have the right to lodge a complaint with a supervisory authority.
11. California Privacy Rights (CCPA and CPRA)
If you are a resident of California, you have the following rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA):
The right to know what personal information is collected, used, shared, or sold, both as to the categories and specific pieces of personal information.
The right to delete personal information held by us and our service providers.
The right to opt-out of the sale of personal information, if applicable. (Since we do not sell personal information, this right is not relevant to our Service.)
To exercise your rights under the CCPA and CPRA, please contact us via our contact form at https://swv.qsp.mybluehost.me/contact/
12. Changes To This Privacy Policy
We may update our Privacy Policy from time to time. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
13. Contact Us
If you have any questions or concerns about your privacy, please contact us through the contact form at https://swv.qsp.mybluehost.me/contact/
By using the Chef Way website, you consent to our Privacy Policy and agree to its terms.